Appointments Policy
Please call 913-491-5548 to schedule an appointment, our office hours are Monday 9am – 5pm, Tuesday and Wednesday 8am – 5pm, Thursday 8am – 4pm. Front office staff is available to answer calls Friday 9am – 12pm. If you reach our office after hours you may leave your name and telephone number and we will return your call the next business day.
If you have pain or an emergency situation, every attempt will be made to see you that day. If you have an afterhours emergency, you can reach our doctors by calling the office and leaving a voice message as directed. The doctor will then be paged and return your call as soon as possible.
We try out best to stay on schedule to minimize your wait. Because we constantly treat emergency problems, unexpected delays may arise. We appreciate your understanding and patience.
Cancellation and No Show Policy
Please remember to cancel your appointment at least 24 hours in advance to avoid a cancellation fee.
First Visit
Your initial appointment will consist of any necessary X-rays, diagnosis and a consultation regarding your treatment options. If your treatment plan calls for a root canal, we will schedule another appointment for treatment. If you are in extreme pain, we will do our best to see you, on most occasions, the same day that you call. We will make every effort to relieve your pain through emergency treatment, and then schedule you for the necessary follow-ups.
Please assist us by providing the following information at the time of your consultation:
- Your referral slip and any X-rays if applicable
- A list of medications you are presently taking
- If you have dental insurance, bring your current insurance card. If you don’t have one, we will need the subscriber number, group number, and phone number. This will save time and allow us to help you in the processing of your claim.
IMPORTANT: All patients under the age of 18 years must be accompanied by a parent or guardian at the consultation visit.
Please alert the office if you have a medical condition that may be of concern prior to treatment (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.).
X-Rays
If your dentist or physician has taken X-rays, please have them forwarded to our office as they may be helpful in our diagnosis. A digital radiograph can be emailed to us. If additional films are necessary, they can be taken at our facility.